PRIVACY POLICY [PLACEHOLDER]

Effective Date: [DATE]

Haus of Elah (“Haus of Elah,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, or otherwise interact with us through this website.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you contact us or submit an inquiry regarding our interior design services. Depending on the information you choose to provide, this may include:

  • Your name

  • Email address

  • Telephone number

  • Project location

  • Services of interest

  • Project type, scope, budget, and anticipated timeline

  • Information about your home, space, or design project

  • Any other information you choose to include in your inquiry or communications with us

Please do not submit sensitive personal information through our website inquiry forms.

Information Collected Automatically

Our website is hosted by Squarespace. When you visit the website, Squarespace may automatically collect certain technical and usage information necessary to operate, secure, and analyze the website. This may include information such as your browser type, device information, IP address, pages viewed, referring website, and information about how visitors interact with the website.

We may use Squarespace's built-in analytics tools to understand website traffic and general visitor activity.

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function properly. We may also use analytics or performance cookies to help us understand how visitors use the website.

Where appropriate, visitors may be provided with options to accept, decline, or manage non-essential cookies through our website's cookie consent controls.

At this time, Haus of Elah does not intentionally use third-party advertising pixels or behavioral advertising technologies, such as the Meta Pixel, for targeted advertising through this website.

How We Use Your Information

We may use information collected through this website to:

  • Respond to inquiries and communicate with prospective or current clients;

  • Evaluate potential interior design projects;

  • Provide information about our services;

  • Prepare proposals, estimates, contracts, or invoices for clients who choose to work with us;

  • Provide and administer our interior design services;

  • Process and maintain business records relating to client relationships;

  • Operate, maintain, secure, and improve our website;

  • Understand website traffic and usage; and

  • Comply with applicable legal, tax, accounting, or regulatory obligations.

Client Proposals, Contracts, Invoices, and Payments

Submitting an inquiry through this website does not create a client relationship with Haus of Elah and does not constitute acceptance of a project.

If Haus of Elah agrees to provide services, clients may subsequently receive proposals, estimates, contracts, invoices, or payment requests through Squarespace or other business systems used by Haus of Elah.

Payment information submitted through an online payment system is processed by the applicable payment processor. Haus of Elah does not directly receive or store complete payment-card information submitted through those payment systems.

Additional terms governing a particular project may be included in the applicable proposal, contract, or service agreement.

How We Share Information

Haus of Elah does not sell your personal information.

We may disclose information to service providers that assist us in operating our website or conducting our business, including website hosting, form processing, communications, invoicing, payment processing, analytics, and other administrative services.

These providers may process information according to their own privacy policies and applicable contractual and legal obligations.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud or misuse, or protect the safety and security of our business, clients, or others.

Third-Party Websites and Social Media

Our website may contain links to third-party websites or social media platforms, including Instagram and Facebook.

If you follow a link to a third-party service, your interaction with that service is governed by the third party's own terms and privacy practices. Haus of Elah is not responsible for the privacy practices or content of third-party websites or services.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining client and business records, fulfilling contractual obligations, and satisfying applicable legal, accounting, and tax requirements.

Information that is no longer reasonably necessary may be deleted or anonymized, subject to applicable record-retention obligations.

Data Security

We take reasonable administrative and technical measures designed to protect personal information in our possession. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted through the website.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us.

Certain information may need to be retained when required by law, necessary for legitimate business recordkeeping, or related to an existing or previous contractual relationship.

You may also use the website's available cookie controls to manage non-essential cookies.

Children's Privacy

This website and Haus of Elah's services are intended for adults seeking interior design services and are not directed toward children. We do not knowingly solicit personal information from children through this website.

Visitors From Other Locations

Haus of Elah is based in North Carolina, United States. Visitors who access this website from other states or countries understand that their information may be processed and stored in the United States.

Privacy rights and requirements may vary depending on where you reside. Where applicable law provides you with specific rights concerning your personal information, you may contact us using the information below to exercise those rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or legal obligations. When we make changes, we may update the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Haus of Elah
[BUSINESS EMAIL]
North Carolina, United States